Cancelations

(Camps & Classes)

  • FULL REFUNDS will be given in the event the class or camp is not permitted to run due to Covid related restrictions

  • Cancellations for any other reason will be for CREDIT ONLY

  • Cancellation for camps and classes will be required by midnight, 21 days prior to the start date for a FULL CREDIT. Cancellations made after this date will be subject to a $50 cancellation fee.

  • Classes for the 2023/24 school year will be run on a monthly tuition-based recurring payment schedule. All monthly tuition will be charged on the 15th of the prior month (i.e. October tuition will be charged on September 15th). Notice of withdrawal from a class or program will be required by midnight, a full 30 days prior to the next charge date and done in writting via email to Hello@kidnasium.ca.

  • All cancellations less than 7 days prior to the start date will result in the loss of the registration fee entirely.

  • Illness, COVID-19-related cancellations, and emergencies will be kindly addressed on a case-by-case basis.

 

Shipping

 

  • All products are generally shipped as soon as possible. Each and every one of the products are made by hand with a great deal of precision. Please be patient as we make sure you receive an impeccable product.

  • Except in the case of damaged or defective merchandise, the Buyer is responsible for the cost of return shipping.

  • If your item arrives damaged or you were sent the incorrect item, please contact us at 647-508-5437 immediately to report the problem or send us an email. Kidnasium Inc. will provide further instructions and cover the cost of return shipping

 

Returns

  • We accept returns within 3 days of delivery.

  • To be eligible for a refund, returned items must be in new, resalable condition with all original packaging intact and tags attached. The product cannot have been used.

  • We reserve the right to deny a refund for any returned item that is no longer in new condition, in its original packaging or is damaged, missing any labels, instructions, or pieces.

  • If a returned item has been opened, is no longer in intact packaging, is damaged, or is materially different from how the item was shipped, it may not be accepted for return, or will be subject to a restocking fee of up to 50%.

  • Items not accepted for return can be picked up or will be shipped back to the buyer at the buyer's expense.

  • No returns on personalized items or custom orders. 

  • All floor models are FINAL SALE